Privacy policy

Safe-Keepers Limited is committed to protecting your privacy and handling your information securely. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for two reasons: to process your parcel charges and to provide you with the best possible service.

When you use the MyParcel service and provide payment details on-line, you will use our secure web server. That ensures that no-one can intercept your credit card number, or any other personal details, between your computer and our server. Our server then encrypts your credit card number using some of the strongest encryption techniques available and then sends the encrypted message to us for processing.

We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us in the future. We will not pass on your information to anyone else without your consent.

The type of information we may collect about you includes your name, address, phone number, email address and credit/debit card details. We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held in accordance with our internal security policy and the law.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way could be used to identify you or your computer unless you modify your browser settings.

If you have any questions or comments about our privacy policy, please contact us.

Call us on 0800 0758 128 or email admin@myparcel.co.uk for more information.